Visitor check-in
If a gate QR, location check, or checkout is not working, contact the reception or security team at the building first.
Company support
Contact & Support
Get help with Entryo account access, visitor check-in, digital invitations, passes, or privacy requests.
Before contacting support
Digital invitation
For an expired, cancelled, or incorrect pass, contact the host who issued the invitation.
Staff account
Building Admin, Host, and Guard access is managed by an authorized administrator. Never share your password or pass token.
Privacy request
Tell us the relevant building or organization and the type of request. Do not send visitor pass tokens or unnecessary personal data.
Important: Entryo is not an emergency service. For an immediate safety issue, contact the building’s security team or local emergency services.